We have 3 types of upgrades.
- MAINTENANCE UPGRADES ( going from version X.Y.01 -> X.Y.99 ) are FREE.
- MINOR UPGRADES ( going from version X.01.Z -> X.99.Z ) cost $ 25.
- MAJOR UPGRADES ( going from version 01.Y.Z -> 99.Y.Z ) cost $ 50.
How long does it take to upgrade?
Upgrades usually takes about 5-10 minutes to complete. However, it may take longer depending on the size of the website.
Do I need to shut down my website while upgrading?
No. Upgrades do not interfere with using your website in any way, and you do not need to take any action prior to upgrading.
How about website design?
The easiest way to get a custom design is to find a premade design style from our custom design theme gallery
. Quickly find the design look and style you want for your Monkey Business website
. All our themes are responsive, mobile-friendly, and easily customizable. Once purchased and installed, you can quickly activate and customize the colors and fonts to match your logo in minutes. For more, review the Monkey Business User Guide
Can I create my own custom design from scratch?
Can I sell my custom designs in the Themes Marketplace?
Absolutely. We make it super easy for anyone to create high quality professional themes quickly for Monkey Business. Learn more about our Design Partner Program
Can I customize the behaviour of Monkey Business?
Monkey Business is extremely flexible with 1500+ configurable options, and 100+ email templates. All these are set to reasonable defaults so they will work fine without modification on your part, but as your needs and requirements changes, you have a lot of options to get what you need done.
How do I get custom or new features built?
Can I upload my existing client and product database?
Yes. You can import existing data into Monkey Business, including customer and product information.
What payment processors are supported?
We currently support Authorize.net, Paypal, Payflow ( formerly Cybercash ), 2Checkout, eProcessing Network, Cybersource, Intuit, Linkpoint, Verisign, CCBill. If you want to use a provider not on this list, contact us here
I have an existing website. Can I use Monkey Business to edit it?
No. You will need to setup Monkey Business and then move your existing website content to it. Review the Monkey Business User Guide
for more information.
I have a server. Can I install Monkey Business on it?
Can i use my custom domain name on my site during the 14 day trial period?
Yes, you can use your custom domain name registered with any registrar. You do NOT need to transfer the name to us to do this, you just need to modify the DNS records appropriately
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Monkey Business Agency Inc.
15 E. Putnam Ave #236
Greenwich, CT 06830
+1 (800) 548-9824
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